What you pay, when you pay it, and what happens if you cancel or miss a payment.
All prices are in Nigerian naira (₦). The prices below are for a one-month billing period.
| Plan | Per month | Website AI | WhatsApp AI | Photos per product |
|---|---|---|---|---|
| Basic | ₦2,000 | Add-on +₦1,000 | Not available | 2 |
| Standard | ₦3,000 | Included | Add-on +₦1,000 | 3 |
| Premium | ₦5,000 | Included | Add-on +₦1,000 | 5 |
Enterprise & Schools plans are priced and agreed directly with us. Custom domains are not included in these prices (see section 10).
The total shown on the register page before you pay is the amount that is charged.
You choose how long each payment covers. Longer cycles cost less per month.
| Cycle | How it is priced | Basic | Standard | Premium |
|---|---|---|---|---|
| Monthly | 1 month | ₦2,000 | ₦3,000 | ₦5,000 |
| Quarterly | 3 months, 10% off | ₦5,400 | ₦8,100 | ₦13,500 |
| Annual | 12 months for the price of 10 | ₦20,000 | ₦30,000 | ₦50,000 |
AI add-ons follow the same cycle and the same discount. For example, Standard on a quarterly cycle with WhatsApp AI is ₦10,800 for three months.
You pay for your chosen billing period up front, through Paystack, when you register. Your first payment buys the whole period you selected.
We set up your store after Paystack confirms the payment. We confirm the payment with Paystack ourselves, so a screenshot or a receipt sent to us is not enough on its own. Your plan period starts on the day your store is set up and activated, and that is the day we count from for the refund window in section 7.
If we decline your application, we refund the payment in full.
At the end of each period your plan renews only when the next payment is made. You pay through Paystack by card, bank transfer or USSD, whichever Paystack offers at that time.
We may send renewal reminders, but a reminder is a courtesy: it is your responsibility to renew before your period ends. Automatic card renewal, if we offer it, applies only if you agree to it, and you can switch it off at any time. Bank transfers always need to be renewed manually.
If we change our prices, the new price applies from your next renewal, and we will tell you at least 30 days before it applies. Your current paid period is not affected.
To upgrade, change your cycle or add an AI feature, contact us or use the options in your admin when available. We will tell you the amount before you pay. Downgrades and cycle changes take effect at your next renewal.
Before moving to a smaller plan, you may need to remove products or photos so that you are within the lower plan's limits. The system blocks uploads above your plan's limits.
There is no lock-in. You can cancel at any time by emailing hello@yuseemedia.com or messaging us on WhatsApp, and by switching off automatic renewal if you have turned it on.
Cancelling stops future renewals. Your store stays active until the end of the period you have already paid for. If you cancel within 3 days of activation you can also ask for a refund (see section 7).
3-day refund. If you ask for a refund within 3 days of a plan or add-on becoming active, we refund what you paid for it.
This applies to any plan or add-on we provide, counted from the day it became active (for a new store, the day it was set up and activated). Send your request to hello@yuseemedia.com or message us on WhatsApp, with your store address and payment reference.
We also refund a payment, whenever you tell us, if:
Apart from these cases, once the 3 days have passed we do not refund the unused part of a period when you cancel. Nothing here affects any right you have under the law.
Approved refunds go back through Paystack to the way you paid, or by bank transfer if you paid that way. How long they take depends on Paystack and your bank. Domain purchases are handled as described in section 10.
If a renewal is not paid by the end of your period, you have a 7-day grace period. Your store keeps working during it.
If the payment is still not made when the grace period ends, your store is paused and becomes inactive: it stops taking orders and customers cannot use it.
To bring it back, pay through Paystack, or contact customer support at hello@yuseemedia.com or on WhatsApp for payment instructions. We reactivate your store once we have confirmed the payment, and your paid period then starts from the day it is reactivated.
We keep your store data for 30 days after your store is paused or cancelled, as described in our Terms of Service.
If money left your account but your payment is not confirmed, send us the Paystack reference at hello@yuseemedia.com. We will check it with Paystack. Paystack sends a payment receipt to the email you used at checkout, and you can ask us for an invoice.
Domain set-up and renewal are not part of your subscription. We quote them separately before you pay, and the registrar's terms also apply. Any refund for a domain follows the terms stated in that quote.
What your customers pay you is separate from your Yuseemedia subscription. It goes through Paystack, and the payout timing and your responsibilities are explained in section 4 of our Terms of Service.